You have questions, We have answers.

Cityfoods.in is the easiest, fastest and least expensive way to order food from your favorite restaurants. Avoid busy signals, miscommunications, and save tons of money by taking advantage of exclusive meal deals and specials.

Cityfoods.in customer service is standing by...7 days a week, 8AM – 10PM IST.

For assistance, Contact us via email or call (044) 23767676. Please allow up to 24-48 hours for a response. In most cases, you will receive a response sooner.

For all other inquiries, take a moment to browse through the Help/FAQ section below for answers to many questions in a hot minute.

1 . Who is Cityfoods.in?

2 . How do I start ordering from my favourite restaurant?

3 . What do I do if my area is not listed in the location list?

4 . I am stuck and can't figure out how to order?

5 . How can I change account password?

6 . How do I add a restaurant to my favourites?

8 . I placed an order and got a mail with an order code along with      the order details. What is the use of this order code?

9 . How do I know my order has gone through?

10 . Why should I use the service - can't I just use the phone?

11 . How much does it cost to use the service?

12 . I lost internet connection in between ordering. I am back now.       What I do?

1 . Who is Cityfoods.in?

Ans: Cityfoods.in is an Internet Company devoted to connecting restaurants to the Internet community. We specialize in online ordering and provide online ordering for every restaurant on our system

2 . How do I start ordering from my favourite restaurant?

Ans: Please follow these simple steps to order online:

a) Click on the location where you want the delivery.

b) You will list of cuisines and restaurants in that area. Proceed by clicking on the kind of food you want. Clicking on a Cuisine radio button will populate the dropdown with restaurants that have that cuisine as their speciality.

c) Once you have decided the restaurants based on the various search criteria, click on "Search Meal".

d) This would either give you a list of restaurants or if you have zeroed upon a particular restaurant, the menu of that place. If you get a list, click on the restaurant name to see their menu.

e) Enter the quantity against the items you want and add them to your cart.

f) Once done, click on proceed.

g) Update the quantity if you wish to, or else select the option you would want(Home Delivery/ Pick Up/ Dine at Restaurant).

H) Fill out the details on the checkout page and you are done!

3 . What do I do if my area is not listed in the location list?

Ans: In case you do not find the area where you reside in the list, please click on a location that is nearer to your place. For Eg, if you are looking for a delivery on Saligramam, please look at restaurants that deliver in Vadapalani etc.

4 . I am stuck and can't figure out how to order...

Ans: No issues. Give us a call @ 23767676 and our customer care would assist you in the ordering process.

5 . How can I change account password?

Ans: Once you log-in, you would be able to see a link "Edit Password". This would take you to the password change page.

6 . How do I add a restaurant to my favourites?

Ans: On the menu page of a particular restaurant, you would see a link "Add my favourites" just below the restaurant address. Click on the link to add the restaurant to your favourites.

7 . How to become a member of Cityfoods.in?

Ans: Registering with cityfoods.in is very easy. You will see a link "Signup" on the top menu bar. Click on that, fill in your details and you are done.

8 . I placed an order and got a mail with an order code along with      the order details. What is the use of this order code?

Ans: The order code is for your reference. This is the code that we use to store all our orders. If in future in case of any disputes pertaining to a particular order, you can get back the order details from us through this order code

9 . How do I know my order has gone through?

Ans: When you complete the checkout process, our computer will tell you that your order has been sent. We take it from there to make sure the restaurant receives your order. You will also typically receive an email confirmation message from us after your order has been confirmed by the restaurant (though you need not wait for this email to know that your order has been sent). If there is any kind of problem with your order, we will attempt to contact you by email and sms confirmation. Please make sure to always include a current telephone number where you can be reached, in case we need to contact you.

10 . Why should I use the service - can't I just use the phone?

Ans: Online ordering provides several advantages over telephone based ordering. For example, you will not receive a busy signal, you will not be put on hold, and your order will be relayed to the restaurant in an accurate fashion. Some users have told us that its easier to convey an order via Waiter.com because either they or the restaurant operator have an accent which sometimes makes it difficult or frustrating to communicate over the telephone. www.cityfoods.in also has additional features such as storing your personal profile - so you need only enter delivery instructions once and can have them automatically inserted into your order. Our saved order feature lets you store your previous orders for near Instant Replay with just two mouse clicks. Some of our very savvy users have been known to place orders in less than 15 seconds!

11 . How much does it cost to use the service?

Ans: The service is completely free of charge for the Internet user. You simply pay the restaurant's usual sitdown, takeout or delivery prices. There is no service charge of any kind - and in fact you can often save money by taking advantage of some of our special online offers.

12 . I lost internet connection in between ordering. I am back now.       What do I do?

Ans: You would be able to recover your cart only if you were ordering as a logged in customer. In case you were logged in while ordering before, login again. You would see a link "My Incomplete Orders". Click on the order that you left incomplete and proceed with ordering. In case you were not logged in, there is no way we can track your order.